In order to provide services in relation to ad hoc arbitration professionally and efficiently, the Shanghai International Economic and Trade Arbitration Commission (also named “Shanghai International Arbitration Center”, formerly named “China International Economic and Trade Arbitration Commission Shanghai Commission/Sub-Commission”, hereinafter referred to as “SHIAC”) enacts this Guidance.

Shanghai International Economic and Trade Arbitration Commission (Shanghai International Arbitration Center) Guidance for Online Arbitration

Please carefully read the "Manuals of SHIAC E-Platform" and the "Instructions for Users of SHIAC E-Platform" before registering for the SHIAC E-Platform. For any questions, please contact the Secretariat of Shanghai International Arbitration Center: Phone: 86-21-63875588 (Mon-Fri 9:00-17:00). E-Mail: tech@shiac.org

In order to assist the parties in resolving their disputes efficiently and conveniently by using online arbitration services, Shanghai International Economic and Trade Arbitration Commission (Shanghai International Arbitration Center, hereinafter referred to as “SHIAC”) revises Guidelines for Online Hearings to enhance the standardization of online hearing procedures. The Guidelines have been reviewed and approved by the Chair’s Meeting of SHIAC in accordance with the Charter of SHIAC and are now released to the public.